User guide
Getting started with MedBuk+

Getting help

How to contact the MedBuk+ support team.

Contact support if something in the app does not work or you have a question about your account. For medical questions, talk to your doctor or nurse.

How do I contact support?

Open Settings, then Help & support. Support is by phone, WhatsApp and email.

Android screenshot: Help & support. Numbered markers 1 to 4 point to the controls explained in the list.

  1. Call support. Call +60 11-1113 1981.
  2. WhatsApp support. Message the same number on WhatsApp.
  3. Email support. Write to support@vigordigital.org.
  4. When to expect a reply. Replies usually come within a few working days.

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